I previously blogged why I was leaving the IntenseDebate commenting system. Now, I'll review an impressive newcomer called LiveFyre.
LiveFyre was founded in 2009 and it their commenting systems boasts some impressive features and functionality.
This is another free commenting system plugin for WordPress. But here are some of LiveFyre's unique features.
- Pulls conversation from Twitter and Facebook and displays on your blog.
- Commenters can tag Facebook or Twitter friends in comments.
- Real-time commenting displays new comments as soon as they're submitted.
- Claims to be the only search-engine-friendly commenting system.
- And then most of the same features as other commenting systems (spam protection, moderation, social sign-ons, comment subscriptions, etc.).
I had heard a lot about LiveFyre from Syid at WPBeginner.com, so I gave it a try.
Yes, I was impressed with its smoothness and liked its design. But then I started finding its shortcomings, which are deal-breakers for me.
- Currently doesn't synchronize comments back to WordPress on a WordPress Network. This has many of my comments lost or held hostage inside of LiveFyre, and I can't get them back until the developers figure out a fix. I've been in contact with them for a couple weeks about this.
- No HTML in comments. While this may seem like a security measure, it's also a huge inconvenience and annoyance. I'm a web designer and a writer. You'll notice that I never post raw URLs (or even use “click here”) and I frequently bold or italicize words for the appropriate emphasis. LiveFyre doesn't allow any of this. I recently wrote a carefully crafted reply to someone, included several hyperlinks, and posted, only to find all of my formatting and links completely stripped.
- No subscriptions for guests. If someone wants to leave a comment and subscribe to a reply, they must either use a social-media account or create a LiveFyre account. Requiring someone to have an account in order to comment is bad ethics on the Web. This isn't quite what LiveFyre does (they do have a guest option), they hinder what guest commenters can do.
- No email addresses in email notifications. If someone leaves a comment on my site and I need to respond privately, LiveFyre completely hides the email address, disallowing the private conversation through email.
Just any of the first three of these issues means LiveFyre is dead-on-arrival for me. I love their live commenting system, tagging, and cross-commenting from Facebook and Twitter, but I must pass them up for now. When LiveFyre can fix these issues, I'll try them again.
Now I'm anxious for them to fix the synchronizing feature so I can get back my lost/hostage comments from The Audacity to Podcast™ as well as my Once Upon a Time podcast (which still uses LiveFyre).