8 ways to receive feedback for podcast or blogging

Podcasters and bloggers love feedback from their audience, but are you providing enough or the right ways for your listeners/readers to share their opinions?

Learn eight options you can add for your community to share their perspective with you.

1. Written email

Have your feedback email address on your site! If you’re concerned about spam, you can use Gmail the right way, which will give great spam protection.

Don’t write your email address like, “feedback [ at ] theaudacity to podcast [ dot ] com.” That’s unfriendly to your visitors! Instead, use the free CryptX plugin for WordPress to encrypt your email address but keep it friendly for humans.

2. Phone voicemails

Picking up a phone and dialing a number is the easiest way for people to send feedback. For podcasts, it’s also great to hear an additional voice.

Check out these services for making a voicemail number:

3. Website comments

Write great shownotes and allow instant comments on your site, and it’s a great way to receive “replies” on specific content from your audience.

This is easier for you and your commenters with a WordPress plugin:

4. Contact/feedback form

Sometimes, it’s too inconvenient for someone to open their email program to write an email. Sometimes, hosts are, unfortunately, paranoid of putting their email address on a website. In either case, a contact form is a great solution for your audience to email you through your site.

This form is easy to add to WordPress with a plugin:

5. Audio messages

Encourage your fans to record themselves to send as feedback! They can use their own podcasting equipment or a voice recorder app on their smartphones to email the audio to you.

Or use the currently free SpeakPipe voice message service to add a tab or link to your site where visitors can click to record a message right from their computers.

6. Social networks

Be on the top social networks—like Facebook, Twitter, Google+, and YouTube—only if you can do it well.

Wherever you are, encourage conversation among your community. You may need a document or app like Evernote, Springpad, or Workflowy to track these messages for inclusion in future content.

7. Forum posts

When you get some much interaction on your website and through email that it gets hard to manage, it may be time to start a forum. Here are the best forum packages:

8. Website chat

You may even want a way for website visitors to instantly chat with you like an IM through your website. For this, check out:

Poll: What are your top 2 ways you receive feedback?

[poll id=”13″]

Podcasting tip

Your voice is as valid as everyone else’s. Don’t let inner negative voices keep you from starting. Erik Fisher from Beyond the To Do List

Nick from SPNT.tv certainly didn’t let inner negative voices stop him from launching Start Talking and Recording Today, a podcast about podcasting.

What are you thankful for in podcasting?

For my upcoming Thanksgiving episode, I would like to include your top one or two things you’re thankful for in podcasting. This could be a favorite app, hardware, or other tool; something that podcasting has helped you achieve; or someone you’ve met.

Need personalized podcasting help?

I no longer offer one-on-one consulting outside of Podcasters' Society, but request a consultant here and I'll connect you with someone I trust to help you launch or improve your podcast.

Ask your questions or share your feedback

  • Comment on the shownotes
  • Leave a voicemail at (903) 231-2221
  • Email feedback@TheAudacitytoPodcast.com (audio files welcome)

Connect with me

Disclosure

This post may contain links to products or services with which I have an affiliate relationship and may receive compensation from your actions through such links. However, I don't let that corrupt my perspective and I don't recommend only affiliates.

About the Author
As an award-winning podcaster, Daniel J. Lewis gives you the guts and teaches you the tools to launch and improve your own podcasts for sharing your passions and finding success. Daniel creates resources for podcasters, such as the SEO for Podcasters and Zoom H6 for Podcasters courses, the Social Subscribe & Follow Icons plugin for WordPress, the My Podcast Reviews global-review aggregator, and the Podcasters' Society membership for podcasters. As a recognized authority and influencer in the podcasting industry, Daniel speaks on podcasting and hosts his own podcast about how to podcast. Daniel's other podcasts, a clean-comedy podcast, and the #1 unofficial podcast for ABC's hit drama Once Upon a Time, have also been nominated for multiple awards. Daniel and his son live near Cincinnati.

3 comments on 8 ways to receive feedback – TAP103

  1. Ben Avery says:

    GREAT episode and topic, and one that I’ve been wanting to ask about. I’m planning to get Google voice, now. Speakpipe I’ve been using for a while, because I saw it on your website, I think. And it’s gaining traction in ways people are responding to us. And I’m also anxiously awaiting the “how do you encourage feedback” topic you teased. Thanks again, Daniel!

    1. I’m glad this help, Ben!

      Google voice has been great for me! I actually have two Google Voice numbers: one for my business and one for podcast feedback. The feedback number is setup to notify one of my feedback email addresses, so any voicemails left on it are automatically labels “Feedback” in my Gmail.

  2. Keeper Dan says:

    We get around 80% of our voice feedback through our Google Voice number. And you even get to choose the number people dial into, so you can have a mnemonic spelling for the number.
    Our #1 feedback is our forums though. We have topics for each episode, but also for show segments, off topic, media reviews, etc. It’s been a huge success.

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